Internet Privacy Policy

The hoppler.com web site ("the web site") is operated by H.I Holdings Asia ("H.I"). H.I. operates the web site and its related companies ("we", "our" and "us" in this Privacy Policy). Click here to view our contact details.

The Privacy Policy below outlines the manner in which we manage personal information obtained through or displayed on the web site or otherwise provided by real estate agents or visitors to the website. By using the web site, or entering into an agreement with us in relation to the web site, it is assumed to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with, this Privacy Policy. This Privacy Policy is in addition to any other terms and conditions applicable to the web site. Specific privacy terms contained in any documents made available by us should be read together with this Privacy Policy.

We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. We suggest to review this Privacy Policy periodically in order to be updated on any changes. We welcome your comments and feedback.

Note, we do not make any representations about third party web sites that may be linked to the web site.

Respecting information privacy

We recognize the importance of protecting the privacy of information collected, capable of identifying an individual ("personal information"), and in collecting and handling personal information, including the National Privacy Principles, and any other applicable privacy laws in The Philippines. This Privacy Policy governs the manner in which personal information will be dealt with.

There may be circumstances in which we need to transfer personal information outside The Philippines. If we do so, we strive to ensure that any organization to which the information is transferred will be subject to binding privacy obligations.

Problems or Questions

If we become aware of any ongoing concerns or problems with the web site, these issues will be considered seriously and will be addressed accordingly. If there are further questions relating to this Privacy Policy, or you have a problem or complaint, please contact us.

What personal information do we collect and why?

  1. In order to provide you with services, answer your inquiries, deal with your requests, or improve the services offered, we may collect and process the following personal information about you:
    1. Information, such as your name, email and other contact details (including information that provided by filling in forms on the web site). This includes information provided at the time of registering to use the web site, subscribing to our service, posting material, or requesting further services.
    2. Information if you report a problem with the web site. If you contact us, we may keep a record of that correspondence.
    3. Complete surveys that used for research purposes (always optional, and not mandatory).
    4. Details of transactions you carry out through the web site.
    5. Details of your visits to the web site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
    6. If you are a real estate agent, your contact details and a profile picture.

If we do not collect this personal information, we may not be able to provide the services or assistance requested.

How do we use your personal information?

We may use personal information in the following ways:

  1. To ensure that content from the web site is presented in the most effective manner for users.
  2. To provide a better service, for instance by automatically populating forms on the web site by which you make inquiries of selected real estate agents.
  3. To provide products or services requested. We may use personal information held about you
    1. to provide information about offers, promotions, goods or services, which we believe may be of interest
    2. to allow participation in interactive features
    3. to notify you about changes to our service and remind you of your password and username

Who do we disclose your information to?

We may disclose information held about you to the following types of organizations:

  1. Real estate agents and real estate agencies that are official partners of Hoppler.
  2. Legal authorities: When we have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; or we believe, in good faith, that the law requires disclosure.

Storage, Security and Processing

We ensure the security, integrity and privacy of personal information submitted, and we review and update our security measures in light of current technologies. We will take reasonable steps to protect the personal information transmitted to us or from our online products and services. We will also use reasonable endeavors to ensure its security on our systems. Our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorized access to your personal information. Data (including personal data) submitted by Hoppler's customers and visitors to the web site may be held on servers located in Singapore. Hoppler has implemented policies and procedures to safeguard the secure storage and processing of data intra-group, has verified the security arrangements of its outsourced data processors and has implemented contractual arrangements intra-group and with its outsourced data processors in accordance with the Privacy Act of 1988. Users give consent to the transfer of personal data on these terms and for the purposes described above.

Cookies

Cookies are data that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most web sites, including the web site, can facilitate a user's ongoing access to and use of a site. They allow us to customize the web site to your needs. All pages on the web site are coded with measurement software which is transparent to the user. The software makes use of an invisible image at the bottom of the web page. This software stores a "cookie" in the browser, which contains a unique string. This enables them to count the number of unique browsers to the web site. This information is collected and aggregated, and in no way does this unique identifier, identify a user personally. We do not and will not marry any data collected with any personal information collected on our web sites. We use the independent companies, including Google Analytics to measure and analyze the internet usage across our web sites. We also use an auditing system in relation to internet usage measurement and/or analytics. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, note that cookies may be necessary to provide you with some features of our online services.

Links to Other Sites

We provide links to web sites outside of the web site, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to the web site. Before disclosing your personal information on any other web examine the terms and conditions of using that web site and its privacy statement.